Home > Students > International Students > Arrival Checklist

Arrival Checklist

Whether you’re already living in Canada or ready to make the big move abroad, we’re here to help you along the way.

On this page you will find useful resources to help guide you through the process of applying and accepting your offer to Algoma U, moving to campus here in Ontario, and ensuring you achieve academic success.

Welcome to Algoma University’s International Student Orientation Program (ISOP)! We understand that the first few weeks of a student’s life at university can be exciting yet challenging for our International Students. To help ease this transition we have designed an International Student Orientation Program to help you get off on the right foot.

*The Spring 2019 ISOP schedule to be announced in late March



* Please note that the schedule is subject to change due to inclement weather or other unforeseen circumstances. Register Now.


THURSDAY – January 3rd




FRIDAY – January 4th




SATURDAY – January 5th

8:30 a.m. – 9 a.m.

  • ISOP REGISTRATION in the Algoma University SPEAKEASY

Please enter the building through Door A. There will be signs and volunteers to direct you.


9 a.m. – 10:50 a.m



  • ALGOMA U WELCOME with President Asima Vezina
  • HEALTH INSURANCE with Eunjung Riauka
  • STUDENT VIP with the Algoma U Student Union


BREAK 10:50 – 11a.m.


11 a.m. – 12 p.m.

  • STUDY CULTURE with Raquel Lehto in NW200 (45min)


12 p.m. – 12:45 p.m.

  • LUNCH in Speakeasy


12:45 p.m. – 1:45 p.m.  

  • IMMIGRATION SAFETY with Mark Allard in NW200


BREAK 1:45 p.m. – 2:00 p.m.


2:00 p.m. – 2:45 p.m.

  • ACADEMIC ORIENTATION with Darren Vaughan and Mark Allard in NW 200


2:45 p.m. – 3:30 p.m.

  • CAMPUS SAFETY with Darren Vaughan and Mark Allard in NW 200


3:30 p.m. –  5 p.m.



5: 00 p.m – 7:30 p.m.

  • CANADA, EH! Welcome Party!

Come and enjoy a fun evening to celebrate your arrival to Canada!



SUNDAY – January 6th

9 a.m. – 10:30 a.m.

  • ESL PLACEMENT TEST with Hanna Lin in NW 205


11 a.m. – 12 p.m.





BREAK 12 p.m. – 12:15 p.m.


12:15 p.m. – 12:45 p.m.


Listen to Algoma University students talk about their personal experiences, challenges and how they overcame them!


1 p.m. – 1:45 p.m.

  • MONEY SMART with the Sault Ste. Marie Credit Counselling Service in NW 200


1:45 p.m. – 5 p.m.

  • CITY BUS TOUR AND SHOPPING DOWNTOWN  NW200, Downtown Sault Ste. Marie!
    • Bus Coaching,
    • FROST WEEK Schedule
    • Q + A
  • BUS ARRIVES AT ALGOMA FOR 3PM, be ready to go Downtown for 2:45pm!
  • Order your own dinner at the Station Mall!

Shop for groceries, school supplies, or winter clothing. Ask Algoma Reps for help if you need it! Find AU staff members at the Station Mall! We are here to help you!

*The Spring 2019 ISOP schedule to be announced in late March

SATURDAY – January 5th

8:30 a.m. – 9 a.m.

  • ISOP REGISTRATION in the Algoma University Third Floor Classroom

Please enter the building through the Queen Street Door at 24 Queen Street East where student volunteers will greet you and show you to the Breakfast Room


9 a.m. – 10:50 a.m

  • WELCOME BREAKFAST in Third Floor Classroom


  • ALGOMA U WELCOME  (3-5 min) Donna Rogers, Academic Dean and Cathy Denomme, Director School of Business and Economics
  • Presentation – HEALTH INSURANCE UHIP with Eunjung Riauka
  • STUDENT VIP with the Algoma U Student Union


10:00 a.m. – 10:50 a.m.



BREAK 10:50 – 11a.m.


11 a.m. – 12 p.m.

  • ACADEMIC CULTURE by Raquel Letho, Learning Strategist


12:00 – 12:45pm

  • PRESENTATION on access card, your responsibilities, buildings, signout form.


12:45 p.m. – 1:45 p.m.

  • Presentation – IMMIGRATION SAFETY


1:45 p.m. – 2:45 p.m.



2:45 p.m. – 3:30 p.m.


Are you looking to complete an English Proficiency Test? Algoma University is a testing centre for the Canadian Academic English Language (CAEL) Test.

Reasons to take CAEL:

  • 150 minutes long
  • Tests all four skills: reading, writing, listening, and speaking
  • Widely recognized and accepted by colleges and universities across Canada
  • Score is valid for two years
  • Registration fee is only $195 Canadian

Testing Dates:

The University Health Insurance Plan (UHIP) is a mandatory health insurance plan for all international (non-resident) students and employees of Algoma University. UHIP provides insurance to cover the cost of hospital and medical services that students or employees and their families might need to maintain their health while studying and working at an Ontario university in Canada.

UHIP is a basic and primary health plan that covers the following services:

  • Hospital services such as emergency room services, non-emergency hospitalization, etc.;
  • Physician services (for example: annual health examination, diagnosis or treatment of illness and injuries, care related to pregnancy, etc.);
  • Diagnostic and x-ray services, vaccinations, emergency ambulances, etc.; and
  • Routine eye examinations for persons under 20 years of age.

Students can pick up their UHIP cards in the Office of the Registrar, in SH 312.


AUSU Health & Dental Coverage

All full-time international undergraduate students under the age of 75 who are registered in a minimum of 12 credits each semester (fall & winter) by September 30th are automatically enrolled for AUSU health and dental coverage.Those who are eligible can opt-in their dependents or opt-out of the plan during the allotted opt-out period found on the Student VIP website.

The AUSU health and dental plan covers the following services:

  • Prescription drugs (medication)
  • Dentist visits
  • Eye exams, glasses and contact lenses
  • Physiotherapy, chiropractor and more
  • Accident coverage
  • Travel coverage

Drop by the AUSU office (NW 103) any time for any of these services or general questions:

  • Pick up your health plan card
  • Assistance with making a claim online
  • Pick up forms
  • Purchase coverage for your spouse and/or dependents
  • Inquire about opt-out process

Contact Liisa Hyyrylainen generalmanager@ausu.algomau.ca for more information or stop by the AUSU office at NW 103.

How to Accept your Offer

After Accepting Your Offer

  1. Submit your tuition deposit.
    • If you already have a Canadian study permit and are living in Canada, your tuition deposit is $1,000.
    • If you do not currently have a Canadian study permit, you must submit a tuition deposit. The required deposit amount is reflected on the tuition deposit letter that was sent in your offer package. You will be provided with a stamped receipt to submit with your study permit application. This deposit requirement is explicitly stated on your offer letter and you cannot receive a study permit without this deposit receipt.
  2. Apply for a Canadian study permit.
    • If you do not currently hold a Canadian Study Permit, you will need to submit an application online at the Government of Canada’s website.
    • If you already hold a Canadian Study Permit, please be sure to check the conditions of your permit to ensure you can use it to study at the university level (not the primary or secondary level). You may need to apply for a new study permit. If you require further assistance please email immigration@algomau.ca.
  3. Apply for an accommodation option.
    • Apply for room in residence. Even if you haven’t secured your study permit, it is important to secure your room.
    • Apply for homestay. Available only to students who will be enrolling in the English for Academic Purposes Program.
  4. Register for the International Student Orientation Program 
  5. Register for courses.*
    • Academic degree students: Please email international@algomau.ca about course advising and selection.
    • EAPP students: You will be required to participate in a placement test to determine your starting level upon arrival at Algoma University.  Once your level has been determined, you will be registered in the appropriate level of EAPP. If you have any questions, please contact ESL@algomau.ca.
    • Academic visiting and exchange students: Please email exchange@algomau.ca about course advising and selection.

*IMPORTANT: In the email, please include your name, student number and program of study.

After Receiving Your Study Permit

  1. Book your flight to Sault Ste. Marie International Airport (YAM).
    • We recommend Air Canada from Pearson International Airport, as most students flying to Canada will be arriving at Pearson.
    • A secondary option is Porter Airlines out of Billy Bishop Airport (Downtown Toronto – must transfer via train and shuttle from Pearson International Airport).
  2. Submit your flight details on our Airport Pickup Form. Someone from our International Team will greet you at the airport, to ensure a smooth and comfortable arrival in Sault Ste. Marie.
  3. Register for the Peer Mentorship Program  The Algoma Student Ambassador Program (ASAP) is a 4-month, volunteer mentoring program that matches newly arriving international students (mentees) with Student Ambassadors (SAs or mentors) who are already studying on campus. SAs will help you, as a mentee, to become familiar with Algoma University and to life in the community of Sault Ste. Marie.

When you have booked your flight to arrive in Sault Ste. Marie, please submit the details using the Airport Pickup Booking form A member of the International Support Team will be at the airport to greet you when you arrive, give you your welcome package, connect you to your shuttle and staff will be available at the dormitory to help you get checked in.

A bedding package (blankets, sheets, and pillows) can be ordered in advance by submitting a request on our Bedding Package Request form

Pre-booking Information

  • Airport pickup cost is $50 Canadian per person, though the cost will be split when multiple students share the shuttle. Standard taxis are available at the airport for approximately $45-$55 per person.
  • Airport pickup is guaranteed on the following dates in Sault Ste. Marie*:
    • Thursday, January 3rd, 2019
    • Friday, January 4th, 2019

*Any pickup requests outside of these dates are based on staff availability and are not guaranteed.

  • Students can move into residence as early as Thursday, January 3rd 2019. Students arriving in Sault Ste. Marie before this date must find alternate accommodations.
  • Students MUST be registered for the International Student Orientation Program in order to move into residence. International Student Orientation begins on Saturday, January 5th.
  • If you have not submitted an application for residence and plan to live in the residence, please submit your application for residence here. A residence is booked on a first come, first serve basis.
University Health Insurance Plan FAQ

UHIP is health insurance plan that helps to protect you while you study or work in Canada. Common questions will often arise, so we hope the answers below help.

UHIP is a basic and primary health plan that does not cover:

  • Routine eye examinations for persons between the ages of 20 and 64. Eyeglasses, frames and/or contact lenses;
  • Dental care services, unless considered “Emergency Dental” and specified under “Expenses UHIP pays for”;
  • Drugs, whether prescribed or not (unless administered during a hospital stay);
  • Extended Health Care Services such as Chiropractor treatment, Massage Therapy and/or Physiotherapy; and
  • Acupuncture procedures.

For a complete listing of services not covered please visit the UHIP website.

Students are billed for their UHIP coverage through student accounts upon registration. Be sure to check your student account at the beginning of your academic year.

Please note that dependant(s) are not automatically enrolled in UHIP. To enroll your eligible dependant(s) family member(s) you must contact uhip@algomau.ca.

Members can now print their own proof of UHIP coverage, print Claim Forms, and check the status and details of a claim. UHIP no longer prints and provides cards.

You can register for UHIP today by following these simple steps:

Register for UHIP today by following these simple steps:

  • Go to the Sun Life Financial website and click “Register”.
  • Select “Register-benefits plan”.
  • Input personal information under “My Information”:
  • Start by entering your account/policy information (Algoma U’s policy number is 050150)
  • Date of birth
  • Current Canadian postal code
  • Member ID (your Algoma Universty student number, for example, AU123696500)
  • Access ID and Password
  • Select the method by which you would like to receive your password (by mail, or electronically, if available).  You can select your email address as your preferred ID.
  • Select “Submit”
  • A temporary password will be emailed to you after you select submit at the bottom of the screen. The email will also provide you with instructions on how to change your password.
  • After submitting you will receive a confirmation screen. This is your access ID and not your coverage card.
  • Confirmation
  • Print a copy of your access ID
  • Select “Print”

Go to the Sun Life Financial website

  • Enter your access ID and password (new password chosen by you following instructions in the email you received with your temporary password)
  • Click “Sign In”
  • Select my coverage from the “My Health and Well-being Box”
  • In the Resources tab, click “Print my Coverage Card”
  • Your card will be displayed.  Print, fold and carry with you at all times

Fill out a UHIP claim form. It is recommended to take a claim form with you when you use medical services. The claim form is available at the Registrar’s Office, or it can be or downloaded from the UHIP website. Submit the completed claim form and original receipts or invoices to Sun Life within 12 months of receiving the service. Keep photocopies of everything you submit. Claims take approximately two – three weeks to process. If you require assistance to submit UHIP claims, please contact uhip@algomau.ca or visit the plan administrator in the Office of the Registrar.

If you withdraw from school, your coverage will be automatically cancelled from the day you withdraw. If you withdraw due to illness or injury, contact the Registrar’s Office to apply to reinstate your coverage. If you withdraw for reasons other than illness or injury, you are required to return your proof of coverage to the Registrar’s Office. Further use of the insurance is fraudulent. Apply to the Registrar’s Office to be considered for a partial refund of your premium. For more information, please email uhip@algomau.ca.

If you transfer to another Ontario university, you will have UHIP coverage through your new university. To avoid paying at both universities, contact the Registrar’s Office to cancel your UHIP as soon as you know you are transferring.

No. You are required to have health insurance from your exchange university or host country. Contact the Registrar’s Office to adjust your UHIP coverage as soon as your exchange is confirmed.

International students may extend their UHIP coverage for a maximum of 60 days after the last period of academic study. This normally occurs when a student wishes to stay in Ontario past their academic term for travel or graduation purposes only. Students can apply for this extended coverage at the end of the term and pay at the Registrar’s Office.

In an emergency, dial 9-1-1. No money is needed to call 9-1-1 from payphones. If you are hospitalized for more than 48 hours, it is important to notify Sun Life Financial as soon as possible at 1-866-500-UHIP (1-866-500-8447). Sun Life Financial has worked closely with Ontario hospitals to establish a preferred hospital network that assists members by reducing their out-of-pocket expenses.


In a non-emergency, telephone Telehealth Ontario or visit a medical clinic. To call Telehealth Ontario, call 1-866-797-0000. Telehealth is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. Based on the assessment, the Registered Nurse can advise self-care, recommend a visit to a health practitioner, or give you the phone numbers of community resources nearest you.

Medical clinics that you can visit include:

  • Family Medicine and Drop-in Clinic: Market Mall, 275 Second Line W. Tel. (705) 256-8585.

Ashley Shantz
International Student Support Officer
705-949-2301, ext. 4274
Office: NW 302G