Information Technology Services

Information Technology Services

The Information Technology Services department is responsible for all computing resources on campus.  If you have any problems or questions, please contact us! For more information, please click the respective links to the right.

Our Vision

To empower a culture of technological innovation and collaboration within the Algoma University community

Our Mission

To meet the needs of the Algoma University community by delivering innovative technological solutions and first-class customer support

Contacting Us

Our primary contact point for all IT-related requests is the IT Helpdesk:

IT Request Form: http://my.algomau.ca
On-Campus: x4450
Local Phone: (705) 946-7360
Toll-Free Phone: (888) 902-7866

Our regular Helpdesk hours are 8:00am-8:00pm (Monday-Thursday), and 8:00am-4:00pm (Friday).

Regular hours for senior IT staff are 8:00am-4:00pm (Monday-Friday).

 

Quick Links

 

 

Staff Directory

Danny Reid - Director of Information Technology
(705) 949-2301 x4420 (Danny.Reid@algomau.ca)

Rose Taylor - Helpdesk Supervisor
(705) 949-2301 x4412 (Rose.Taylor@algomau.ca)

Craig Diotte - Systems Adminstrator
(705) 949-2301 x4414 (Craig.Diotte@algomau.ca)

Keith DeConto - Network Administrator
(705) 949-2301 x4415 (Keith.Deconto@algomau.ca)

Ryan Refcio - Helpdesk Specialist
(705) 949-2301 x4417 (Ryan.Refcio@algomau.ca)

Mike Biocchi - Academic Support Specialist
(705) 949-2301 x4111 (Mike.Biocchi@algomau.ca)

Directions

Information Technology Services is located on the third floor of the Information and Communications Technology (ICT) Wing at Algoma University in room NW303.  Our IT Helpdesk, which is the first point of contact for all IT-related inquiries is on the second floor in room NW202.

Mailing Address

Information Technology Services
Algoma University
1520 Queen St. East
Sault Ste. Marie, Ontario
Canada P6A2G4